Entry into Thailand: Guide to the Thailand Digital Arrival Card

The Thailand Digital Arrival Card is now a mandatory requirement for entry into Thailand. This digital form replaces the paper forms on arrival and must be completed online, ideally in English to avoid any mistakes. In this article, you will find all the practical information you need to complete your Thailand arrival card correctly, including tips on how to use an intuitive and quick tool, with assistance options and a preview before submission.

Online form for the Thailand arrival card

• The Thailand Digital Arrival Card is a required digital form.
• It must be completed online before boarding your flight to Thailand.
• A English version is available to facilitate understanding and completion.
• Each traveller (adult or child) must complete their own arrival card.

Why is the arrival card for Thailand now digital?

The Thailand Digital Arrival Card was introduced to modernise the requirements for entering Thailand. This digital form replaces the old paper forms that had to be filled in on arrival on the plane or at the airport. It is part of the Thai government's efforts to streamline border crossings, strengthen data security and better anticipate passenger flows. The arrival card is available online and must be completed before departure. It provides the authorities with an overview of incoming passengers, particularly in a post-pandemic context where monitoring has become more rigorous.

Not to be confused with a visa, the Thailand Digital Arrival Card is not an immigration document in the traditional sense. It does not authorise you to stay without a visa if one is required for your nationality. It is complementary and must be presented in addition to the standard documents (passport, visa, return ticket) that you will need to show on arrival. Even travellers who are exempt from visa requirements must complete this card.

The form is now required for all travellers, including children and people in transit. This means that even if you are only stopping over in Bangkok or Phuket without leaving the airport, it is recommended that you fill it out to avoid being denied boarding or delayed upon arrival.

Here are the major reasons for this transition to a 100% digital format:

• Anticipate arrivals and streamline border controls
• Reduce waiting times at immigration
• Improve the security of the information collected
• Replace paper forms deemed obsolete
• Enable simplified data entry and automated processing
• Apply a uniform process to all travellers
• Centralise data for immigration authorities

Digitisation makes the process faster, more reliable and better suited to the current requirements of international travel.

Steps to complete the Thailand Digital Arrival Card online

Since 2025, the Thailand Digital Arrival Card has become an essential requirement for anyone entering Thailand, whether tourists, transit passengers or short-stay visitors. This digital form, which must be completed online before departure, replaces the old arrival cards distributed on the plane or at the airport. Accessible from any connected device, it is designed to simplify and secure passengers' personal data. Here are the steps to follow to complete this form correctly, avoid mistakes and travel with peace of mind.

When and where should I fill in the Thailand arrival card form?

We strongly recommend that you fill in the Thailand Digital Arrival Card as soon as your trip is confirmed and you have all the necessary information (flight, accommodation, passport number, etc.).

The form can be completed up to 72 hours before your flight, but it is best not to wait until the last minute to avoid any input errors or technical problems.

The form is available online on an official platform, usually accessible from the Thai government website or digital registration portals linked to immigration. You can access it from a computer, tablet or smartphone. The interface opens in a default language (often English), but in some cases, a button or menu allows you to change the display language.

Some support platforms also offer a simplified interface with guided steps, a dynamic form, multilingual assistance, a preview before submission, and PDF export — very useful for families or travellers unfamiliar with online administrative procedures.

How to get help filling out the Thailand Digital Arrival Card online?

Although the Thailand Digital Arrival Card is already available in English, many travelers still find the form unclear or encounter difficulties completing it without assistance. Mistakes in official travel documents can cause delays or even denial of entry, which is why using a guided support platform can make the process much smoother. Several options are available to help travelers complete the form correctly, especially for those unfamiliar with administrative procedures or digital forms.

Here are some of the main benefits of using a support platform:

• Access to step-by-step guidance that explains each field in plain English

• Smart forms that highlight common mistakes before submission

• Built-in tips and examples to help with difficult fields like passport numbers or accommodation details

• The ability to save progress, review the form before finalizing, and download it in PDF format

• Access to live assistance or help articles in case you get stuck or need clarification

Some platforms even offer dashboards to manage multiple applications for families or groups, saving time and ensuring consistency. Compared to filling the form manually on the official portal, these tools can reduce errors, increase approval rates, and eliminate the stress of last-minute corrections. They are ideal for first-time travelers to Thailand, those unfamiliar with travel documentation, or anyone who simply wants to ensure everything is filled out perfectly before boarding. Whether you're tech-savvy or not, a support platform can simplify the process and make sure your Thailand Digital Arrival Card is ready on time, with no unpleasant surprises.

What information must be provided on the online form?

The Thailand Digital Arrival Card form has several sections that must be completed accurately. The information requested allows the Thai authorities to have an overview of your trip, ensure your safety upon arrival, and contact you if necessary.

Here is the major information to be provided on the form:

• Personal information:
  • Surname and first name
  • Gender
  • Date of birth
  • Nationality
  • Passport number
  • Passport issue and expiry date
  • Country of residence
• Contact details:
  • Valid email address (to receive confirmation)
  • Telephone number (with international dialling code)
• Travel details:
  • Arrival flight number
  • Arrival date and time
  • Departure city
  • Airline
• Stay details:
  • Address of your accommodation in Thailand (hotel, rental, relative's home, etc.)
  • City and province
  • Expected length of stay
• Health status and insurance (if required at the time of your application):
  • If you have recently travelled to certain high-risk countries
  • Proof of travel insurance (optional but recommended)
• Declaration and validation:
  • Certify the accuracy of the information provided
  • Consent to the processing of your data by the Thai authorities

The entire form takes about 10 minutes to complete if you already have all the information you need. At the end, a QR code or confirmation document will be sent to you by email. This document must be printed or saved on your phone to be presented to immigration upon arrival.

Using an online form-filling tool with preview, automatic proofreading and data backup can save you time, avoid spelling mistakes and allow you to correct any incorrectly filled fields before submission.

For families or groups, the form must be completed individually for each person, including children. Some tools allow you to duplicate common information (accommodation, flight, etc.) so that you do not have to re-enter everything manually.

Mistakes to avoid when completing the Thailand Digital Arrival Card

When filling out the Thailand Digital Arrival Card online, many errors can lead to your application being rejected or complications upon arrival in Thailand. Although intuitive, this form requires special attention to several points. A simple typo or omission can be enough to invalidate your card, which may result in denied boarding or being held up at immigration. To avoid these inconveniences, it is essential to carefully check each field of the form before submitting it, especially those related to identity and official documents.

Here are the most common mistakes travellers make when filling out the form:

• Passport number error: a transposed digit, a missing letter or a mismatch with the official document can render the form unusable. Always copy the information exactly as it appears on the identity page of your passport.
• Incorrect expiry date: many travellers confuse the date of issue with the expiry date, or do not use the required format (day/month/year). It is advisable to carefully re-read all the information you have entered.
• Incorrect spelling of surname or first name: a simple typing error or mixing up the ‘surname’ and ‘first name’ fields can cause problems on arrival. It is crucial that the names entered match exactly those on the passport, without any additions or abbreviations.
• Rejected supporting document files: if the form requests a file (scanned passport, proof of accommodation, etc.), it must be in a specific format and size. A blurry, poorly cropped or too large file may be automatically rejected.
• Incomplete upload: sending a file before it has been fully uploaded may result in a blank or invalid form.
• Late submission: the form must be submitted at least 24 to 72 hours before your flight. After this processing time, it may not be processed in time, which will compromise your departure.
• Forgotten confirmation: some people forget to click on the final confirmation button or do not check their email to retrieve the confirmation.

Checking each step and using a tool with built-in assistance can significantly reduce these errors.